Valiant Website Privacy Policy

Effective Date: April 2, 2020

This Privacy Policy applies to Valiant.com and all other websites, applications, products, services, and other offerings (collectively, the “Products”) owned and operated by Valiant and our affiliates and subsidiaries (“Valiant”).

The Privacy Policy explains how Valiant may collect, use, and disclose personal information we obtain through the Products, your communications with us, or from third parties. It also describes the choices and rights available to you regarding your personal information.

Our Products collect your information

We collect personal information in the following circumstances:

Registering an account. Some of our Products give you the option of creating a user account. If you decide to create an account, you will provide us with certain personal information, such as your user name and password. You are not required to register to use our Products.

Purchasing a  Valiant Product. When you make a purchase, you are given the option of logging into an account or checking out as a guest. In either case, when you purchase a Valiant Product, you will provide us with personal information, such as your name, email address, payment information, and shipping address.

Making a payment. When you make a payment to Valiant, you may need to provide personal information to our third-party payment processors. Such personal information may include sensitive personal information, such as your credit card number.

Submitting information to us. We collect information you submit to us. For example, when you post a review of a Valiant product on Valiantpower.com or refer a friend to Valiant on Valiantpower.com, we receive the information in your submission, including any personal information. If you choose to submit content to any public area of Valiantpower.com, such content will be considered “public” and will not be subject to the privacy protections set forth herein.

Communicating with us. We may also collect personal information from you when you communicate with us. For example, you may send us personal information by writing an email to us, calling our customer service department, subscribing to the Valiant newsletter, or making a reservation for an event hosted by Valiant.

Taking a survey. From time to time, we may contact you to participate in optional online surveys. If you do decide to participate, you may be asked to provide certain information which may include personal information.

Information you provide about a third party. If you choose to use our referral service to tell a friend about  Valiant, we may collect your friend's personal information, such as name and email address. We will automatically send your friend a one-time email inviting him or her to purchase a  Valiant product. We store your friend’s information in order to send this one-time email and to track the success of our referral program.

Passive collection. Our websites and applications collect and store information that is generated automatically as you use them, including your preferences and anonymous usage statistics. This information may include Internet protocol (IP) addresses, cookie identifier, browser type, Internet Service Provider (ISP), referring/exit pages, the files viewed on our websites and applications (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data. We use this data to analyze trends in the aggregate and administer our Products. Information that we passively collect may be combined with other information about you, including personal information such as when you are logged into your  Valiant account.

Tracking technologies.  Valiant and its partners use cookies, pixels, server logs, and other similar technology to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base. Non-personal information that we collect using these technologies may be combined with other information about you, including personal information, such as when you are logged into your  Valiant account.

Information provided by third parties.  Valiant may collect information about you from third parties or supplement the information we collect from you with additional records received from third parties. If you place an order with a third-party retailer, that retailer will send your personal information to  Valiant so that we can fulfill you order. We also collect information from third parties in order to enhance our ability to serve you, to tailor our content to you, and to offer you information that we believe may be of interest to you.

Non-personal information collected when you use our Products. Some of our Products may collect information when you use them. When you use our Glow light and accompanying application, we collect information about how you use Glow, such as when you turn it on, off, or change the brightness setting; your device type; and information about the light levels in the room you’re in to provide the right light settings (collectively, “Glow Usage Data”). Glow and its accompanying app do not collect personal information other than your Internet Protocol address.